This troubleshooting situation is actually a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is ...

In this month’s troubleshooting problem we have a customer who can only tell us that their heat pump “isn’t working” and “the temperature in the building isn’t right.” When you arrive, you confirm ...

While heat pump problems are far outweighed by their many benefits, it is well worth getting to know where homeowners often run into issues with both air source heat pumps as well as ground source ...