A petition asks regulators to investigate. Here’s what Duke Energy says is causing the spike and how customers can speak directly to the state Utilities Commission.

A new petition is calling for an independent audit of Duke Energy's billing system.

"We want customers to be aware that seasonal weather plays a significant role in energy use," a company spokesperson said.

In the Triad, residents face skyrocketing Duke Energy bills, some surging by hundreds.

Last month’s winter storms pushed the energy grid to its limit. Now it’s pushing utility customers to the brink of ...

As Duke Energy bills rise, power prices have become the fastest-growing part of inflation ...

Customers report bills rising sharply as Duke Energy points to colder weather, higher usage and wholesale supply costs ...

Duke Energy Indiana is dedicating $320,000 in financial assistance to help its customers in need pay their energy bills this winter season. The Share the Light Fund is supported by Duke Energy ...

Homeowners with battery storage systems can now monetize their investment through the Duke Energy Power Manager program, which offers substantial monthly bill credits in exchange for limited grid ...

NEW CASTLE, Ind. — Many Hoosiers find heating their homes to be among their biggest expenses in the winter. Now, even a ...

Add Yahoo as a preferred source to see more of our stories on Google. With higher utility bills due to extra cold weather and a recent court ruling that prevents customers from getting refunds, Duke ...