A petition asks regulators to investigate. Here’s what Duke Energy says is causing the spike and how customers can speak directly to the state Utilities Commission.

We want customers to be aware that seasonal weather plays a significant role in energy use,” a company spokesperson said.

In the Triad, residents face skyrocketing Duke Energy bills, some surging by hundreds.

As customers see higher energy bills during the winter months, Duke Energy is addressing common misconceptions about what's driving costs higher and sharing ways customers can better manage energy use ...

WYFF News 4 received several concerns into the newsroom about higher electric bills.

Duke Energy Indiana is dedicating $320,000 in financial assistance to help its customers in need pay their energy bills this winter season. The Share the Light Fund is supported by Duke Energy ...

Duke Energy has requested permission from state regulators for steep rate hikes beginning in 2027. It’s also seeking one of the highest returns on its Carolina operations among regulated utilities.

GREENVILLE, S.C. (WSPA) – Last month, Duke Energy customers would see an increase in their bills. Duke Energy said the change will reflect investments made to strengthen the grid against storms and ...